| 1. |
After entering the details in SB >> ECS
Debits & Credits form, the transactions are not reflected
in LOT. |
| |
After entering the details in the COUNTER login, the
transaction should be authorized by the Supervisor. Only after the
transaction is authorized by the supervisor, it will be reflected in
the LOT. |
| 2. |
Cleared RD PRSS/agent cheques are not shown in ‘RD
PRSS Post Entries’ form for selection. |
| |
While preparing the cheque list, select the
scheme as ‘RDPRSS’ in case of agent’s providing softcopy of the list
created through ‘RD Customer Package 3.0’ provided by SDC with version
6.6.1 . These RD PRSS cheques will be displayed in ‘Post RD PRSS
Entries’ form for selection after clearance. |
| 3. |
RD Bulk cheques are not shown in ‘RD Bulk Acceptance’
form. |
| |
While preparing the cheque list, select the
scheme as ‘RDBULK’ if the list is to be entered manually through ‘Bulk
Posting’ form. RD Bulk cheques will be displayed in ‘RD Bulk
Acceptance’ form after clearance.
|
| 4. |
An error message ‘Total amount does not tally’ is
received when the cheque is selected for RDPRSS posting/RD bulk
acceptance. What is the procedure for calculating cheque amount in
case of RD PRSS/RD agents? |
| |
RD cheques collected from customers
/ agents should be for amount payable after deduction of rebate and
inclusive of default fee, if applicable. A separate cheque should be
collected for each list.
|
| 5. |
We are unable to enter transactions for BPL accounts. |
| |
For entering transactions in BPL accounts use the SB >> ECS - Debit
and credit form (1310) >> Select manual and category as BPL. You will
have to select category as INDP for INDP accounts, INWP for INWP
accounts and so on. |
| 6. |
While performing discharge in 'Encashment of other office KVP /
NSC', an error 'To select type of discharge' is displayed. |
| |
Download Discharge_661.zip, unzip and run the patch from
DBAnalyzer folder. |
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